Terms and Conditions - Garden Maintenance Canary Wharf

Welcome to Garden Maintenance Canary Wharf. These Terms and Conditions govern your use of our services. By engaging our services, you agree to comply with and be bound by the following terms. Please read them carefully.

1. Definitions

In these terms and conditions, unless the context requires otherwise:

“Client” refers to the individual or entity availing garden maintenance services.
“Services” refer to the garden maintenance tasks provided, including but not limited to lawn care, pruning, weeding, and pest control.
“Company” refers to Garden Maintenance Canary Wharf.
“Agreement” refers to this set of Terms and Conditions.

2. Scope of Services

Garden Maintenance Canary Wharf provides comprehensive garden maintenance services tailored to meet the unique needs of our clients. Our core services include:

Lawn Mowing and Maintenance
Pruning, Trimming, and Shaping Shrubs
Weeding and Soil Management
Pest and Disease Control
Garden Design and Landscaping
Mulching and Composting
Seasonal Clean-ups
Installation and Maintenance of Irrigation Systems

We also offer customized services upon request, subject to availability and additional charges based on the scope of work required.

3. Responsibilities of the Company

Garden Maintenance Canary Wharf commits to:

Providing skilled and trained professionals to perform the services.
Using quality tools and materials necessary for efficient garden maintenance.
Adhering to scheduled service times to minimize inconvenience to the client.
Ensuring the safety and security of the client's property during service delivery.
Maintaining open and clear communication with clients regarding any changes or updates to services.

We strive to deliver services that meet or exceed client expectations while upholding the highest standards of professionalism and quality.

4. Client Obligations

Clients agree to:

Provide accurate and complete information regarding garden requirements and access.
Ensure that the garden area is accessible to the service team during the agreed-upon schedule.
Communicate any specific instructions or preferences related to garden maintenance tasks.
Notify the company of any known hazards or restrictions within the garden area.
Provide timely feedback or approvals necessary for the completion of services.

Failure to comply with these obligations may result in delays, additional charges, or cessation of services until issues are resolved.

5. Payment Terms

Payments for services rendered are due as follows:

Monthly Billing: Clients will receive an invoice at the end of each month, payable within 14 days.
One-Time Services: Payment is due upon completion of the service, unless prior arrangements are made.
Advance Payments: For specialized or large-scale projects, advance payment may be required as agreed upon in writing.

All payments should be made via the accepted payment methods as specified in the invoice. Late payments may incur additional fees or interest charges as detailed in the invoice terms.

6. Liability

Garden Maintenance Canary Wharf strives to perform services with the highest level of professionalism. However, to the extent permitted by law:

The company shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
We are not responsible for pre-existing conditions in the garden area unless specifically agreed upon in writing.
Clients are responsible for any proprietary or valuable items in the garden during maintenance periods.
We will take reasonable care in handling client property but are not liable for damage due to unforeseeable events or misuse by the client.

Our liability is limited to the total amount paid for services in the preceding twelve months, and does not extend to any special or indirect damages.

7. Cancellation Policy

Clients may cancel scheduled services by providing at least 48 hours' notice. Cancellations made with less than 48 hours' notice may incur a cancellation fee equal to 50% of the service cost.

In the event of unforeseen circumstances, such as extreme weather conditions or natural disasters, the company reserves the right to reschedule services without penalty. Clients will be informed promptly of any such changes.

Repeated cancellations or rescheduling by the client without valid reasons may result in termination of services.

8. Changes to Terms

Garden Maintenance Canary Wharf may update these terms and conditions periodically. Clients will be notified of significant changes via email or through our official communication channels.

Continued use of our services following any changes constitutes acceptance of the new terms. We recommend reviewing the terms regularly to stay informed of any updates.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Acceptance of Terms

By engaging the services of Garden Maintenance Canary Wharf, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

11. Privacy Policy

Your privacy is important to us. We collect and process personal data in accordance with relevant data protection laws. For detailed information, please refer to our privacy policy, which outlines how we handle your information and protect your privacy.

12. Intellectual Property

All materials, including text, graphics, and logos, provided by Garden Maintenance Canary Wharf are the property of the company and are protected by intellectual property laws. Unauthorized use or reproduction of these materials is prohibited without express written consent from the company.

13. Force Majeure

The company shall not be liable for any failure or delay in performing services due to reasons beyond our reasonable control, including but not limited to acts of God, war, terrorism, or governmental restrictions. In such events, services will be rescheduled at the earliest convenient time.

14. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining terms shall remain in full force and effect.

15. Entire Agreement

These terms and conditions constitute the entire agreement between the client and Garden Maintenance Canary Wharf regarding the services provided and supersede all prior agreements and understandings, whether written or oral.

16. Amendments

No amendment to these terms shall be effective unless it is in writing and signed by an authorized representative of Garden Maintenance Canary Wharf. Any attempted amendments not in accordance with this clause shall be null and void.

17. Indemnification

Clients agree to indemnify and hold harmless Garden Maintenance Canary Wharf, its employees, and agents from and against any claims, damages, obligations, losses, liabilities, or expenses arising from your use of the services, or your violation of these terms and conditions.

Thank you for choosing Garden Maintenance Canary Wharf. We look forward to maintaining and enhancing the beauty of your garden.